With the growth of industry and capitalization, the need and dependency on technology have increased exponentially. However, the spread of pandemic has heavily impacted the world, bringing so many restrictions on the business processes and operations.
Since most of the B2B service providers had direct dealings with the customers and their site of operations, COVID-19 has diverged all the meetings and visits. Though the sales and support departments are still operating in the same manner, the idea of working on relationship development has suffered.
However, Microsoft Dynamics 365 for Sales has emerged with several digital tools and services that can be a useful tool in accelerating sales and attain business productivity goals.
Turning towards Digital Sales Tools
When we start looking at the broader picture, it is the role of digital technologies and virtualization that have helped manage the engagements. In other words, organizations or industries that have taken a step toward technology have maintained engagement opportunities while those who resisted are struggling. Though this has led to the development of immense pressure within the businesses, the adoption of technology like Dynamics 365 for Sales and Customer Service is an advantage when it comes to increasing the number of customers.
A similar type of situation had emerged during these times of COVID-19 but the introduction of Microsoft Dynamics 365 Sales and Microsoft Dynamics 365 Sales Insights have altered the situation. This has also helped the companies using Dynamics Platform by encouraging them on customer support during critical times. In simple words, the introduction of these two platforms has turned out to be no less than a boon for the people working on Microsoft technology.
Although there is no denial of the fact that Sales teams have struggled to manage opportunities, the present solution has helped serve the purpose of sales engagements and customer service. Thanks to the AI technology available as Microsoft Dynamics 365 Benefits that have helped take the challenge out of relationship management and meet the engagement and sales goals with personalization.
Besides the fact that Dynamics 365 sales accelerator has shown better results for every sector, even Microsoft’s deployment of Dynamics 365 has shown consistent growth of sales with a reduction in the overall cost of sales. Also, the advantage to have a personalized experience with Microsoft makes it more pleasing to adopt.
Smart Selling and Productivity Boost
The introduction of sales accelerators by Microsoft has led to the rapid growth of sales with reduced closing time on deals. With the power of Artificial intelligence, the users can now work on complex task lists for better efficiency. In other words, the sales accelerator has worked as a one-stop solution for generating leads by serving customer needs and working on administration tasks.Also, Sales Accelerator is a platform that has turned out to assist industries in prioritizing projects and increase the customer reach. It is an impactful tool that brings the flexibility to serve the existing customers as well as interact with prospective users.
All in all, if you are an organization that is looking for some digital power to extend your reach when it comes to sales and reach, Dynamics 365 is a robust solution can handle your entire load of multiple complex applications and streamline business operations for greater achievements.
Need assistance in understanding the features and purpose of the sales accelerator? We can help you learn how the Sales accelerator could be used along with Dynamics 365 for better business visibility. Schedule a quick consultation with Microsoft Dynamics 365 Consultants at DynamicsSmartz today!