Microsoft Dynamics 365 is a complete suite of Cloud-based business applications, which is integrated with the Office 365 environment that allows scaling, customizing and embedding add-ons according to your ever-changing business needs. It has all the features and capabilities of an ERP and CRM to provide all-inclusive solutions for managing all kinds of business processes and operations to assist with accelerating business growth.
Grow beyond the limits of your basic accounting software. Dynamics 365 Business Central is an all-in-one business management solution that’s easy to use and adapt, helping you connect your business and make smarter decisions.
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Accelerate financial close and report with accuracy, while ensuring compliance.
Increase visibility across your supply chain and gain greater control over your purchasing process.
Maximize revenue opportunities and better serve customers with built-in recommendations.
Streamline your manufacturing and warehousing operations to deliver products on time and reduce costs.
Dynamics 365 for Sales is developed to better understand customer needs, generate new leads, and capitalize on more deals.
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Everything you need to make a successful deal at every stage by getting recommendations and data-driven insights.
Connecting LinkedIn Sales Navigator and Dynamics 365 for Sales will help in finding, engaging with prospects and staying connected with repeat customers.
Automating your processes with Dynamics 365 will enhance efficiency and remove any possibility of human error.
Dynamics 365 for Sales will show you how your sales team is performing by providing real time reports and analytics. This will help boost productivity by providing valuable insight early, resulting in more focused team and increased revenues.
Businesses that provide services deal with customer queries and issues all the time. Your customer’s expectations are high; they need quick resolution and immediate assistance in less time. Dynamics 365 for Customer Service has built-in intelligence that delivers faster, more personalized service and adds value to every communication.
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A customer may connect with you through any platform, channel and device. Make use of it for better engagement.
Provide tools and resources to your staff; allow them to personalize services as per the customer’s needs.
Seek feedback from customers to improve your services. It will help in saving money, providing quality services and foster client relationships.
Your customer support team needs an intelligent application that is easy to configure, extend, and connect to other apps and services.
For a unified and result-oriented experience, Dynamics 365 for Field Service is integrated with built-in intelligence that allows resolving service issues before they happen, shrink operational costs, and bring positive onsite experiences.
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To utilize resources in the best possible way, automate/enhance scheduling and the dispatch process. Automation will avoid delays, and human error.
Your field staff need tools to access necessary data of customers in real-time to serve them in a better way and earn their trust.
Technology can help you find, correct and close the issues from a distant location.
With self-service portals, scheduled updates and tech support, give your customers a platform to stay engaged with you.
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