NAV implementation for a large Kansas based Telco
Challenges
The client was using multiple systems to manage its business operations and extensively using MS Excel to churn out data from different systems and create reports to facilitate decision making. It needed a system with a strong workflow engine to create and apply workflows for complex processes with different role based dashboards and authorization at multiple levels.
Technology
Microsoft Dynamics NAV
Results
- Improved insight and better control over operations.
- Maintenance of profit margins, control of overheads on capital-intensive projects.
- Enhanced user experience.
- Improved competitive edge to work effectively with both small and large customers.
- Reduced overall cost of operations.
- Seamless flow of information from projects to fixed assets.
- Configurable workflow system for better control and automation.
