Summary
- 4+ experience with building solutions (including plug-ins, workflows, and configuration) on the Microsoft Dynamics CRM 2011, CRM 2015, CRM 2016 & Dynamics 365 – Online
- Techno/Functional consultant for Dynamics CRM, Knowledge of Sales, Marketing, Customer, PSA & Field Service from technical perspective as well as Functional knowledge
- Client requirements gathering & requirement analysis
- Excellent programming skills in C#, JavaScript, Fetch XML, SQL & SSIS package
- Development experience on actions, processes, solutions
- Development experience in Plug-in, Workflow, Business Process Flow, Business Rules & Actions
- Administration experience with installation and configuration of users, Teams & Security Roles
- Customization on sitemap and ribbon using Ribbon workbench
- Strong understanding of all areas of software development and Agile methodologies
- Proactively involved in explaining the latest versions of features to reduce the complexity coding and improve the performance of application by using OOB features of latest versions
- Reporting – SSRS Reports, Power BI, Word layout, CRM Dashboards & Charts
- Form customization (Main Form, Quick Create form, Mobile form) & View customization on Entities
- Integration of Dynamics CRM 2011 with Oracle Data base in Apollo Munich health insurance and data migration
Skills
- Programming Languages- C#, Fetch XML, SQL, JavaScript, J Query, SSRS, SQL & SSIS package
- Reporting – SSRS reports (Fetch XML & SQL), Power BI Reports, Word reports & Excel reports
- Dynamics Product- Dynamics CRM (Ver. 2013, 2016, 365 v8.2, 365 v9.0 – 365 v9.2) & Dynamics 365 – online
- Tools- VS Code, Visual Studio 2015 & 2017, SQL Server, Management Studio, XRM toolbox & Plugin registration tool, Ribbon workbench & Rest builder
- Integration of Dynamics CRM with Share point online, One Drive & Outlook
- Administration experience in Designing, BU’s, Teams & Security Roles
- Development of Custom Libraries for other Developer’s to consume
Work Experience
Industry Type: Telecommunication & Fiber networks
Worked as Technical Consultant for the implementation of MS Dynamics CRM 365 on premise For Segra based at USA. They needed custom CPQ to manage their Product catalog for various sales channels, Quoting process of their products across multiple locations, serviceability requests management for locations and reports for better data visualization. Also implemented integration of Geo location API with Locations in Dynamics CRM.
- Complete Design and Architecture of Integration
- Development of Architecture of CPQ tool for Segra with Dynamics CRM out of box capabilities
- Integration third party Communication map API’s with Dynamics CRM to collect address related information for Circuits & Distances
- Also, Developed Fetch XML based SSRS reports
- Done Customizations and Report designing as per Clients Requirement
- Worked on Agile methodology to Manage release, adjust tasks in new Release based on Priority & Module
- Designed event drive architecture in .net for managing plethora of Plugin code created on daily basis by whole team
- Designed architecture for JavaScript code and creating coding standards for it
- Maintaining code of conduct for both front end and back end code by weekly review of code for team
Technology Used: Dynamics CRM 2016, SSRS; Team Size: 7; Duration: 1.2 years
Industry Type: Mechanical Equipment’s Support Service
Worked as Technical/Consultant for Microsoft Dynamics 365 online. They wanted a solution for their Service based company. That should include Work Order management, Resource management, Resource Scheduling, Mobile App for Field Service Engineer’s, Inspection reports & Invoice reports.
- Development and Customization of Field service app in MS Dynamics 365 online
- Integration with Resco solution and customization of Resco app according to their need. That includes Inspection site picture clicks & Store in Dynamics
- Involved in Fetch XML and CRM Web services
- Development of Custom Inspection reports (that includes Inspection pictures) that includes custom .net solution to generate PDF reports due to SSRS in capabilities to show high end images
- Fetch XML based SSRS reports for Invoicing & Quotations
Technology Used: Dynamics CRM online v9.2; Team Size: 3; Duration: 6 months
Industry Type: Health care Industry & Support Service
Worked as technical lead/architect (Techno functional) of CRM (MS Dynamics v2011) at client premises based at Gurgaon. Their requirements included Enhancements along with daily operational support as well as Integration. They needed solution to handle their operations as integration with 3rd party applications that can be integrated with Oracle database and can be customized as per their business needs.
- Technical estimation & development of new enhancements
- Development and Customization of MS dynamics CRM 2011
- Developing Plug-ins, Registering plugins, SSIS packages & OOB workflows
- Creating users, business units, assigning roles to users
- Involved in Fetch XML and CRM Web services
- Extensively involved in working with various CRM web resources
- Involved in Implementation planning and designing
- Involved in development using Basic MS CRM customizations, Web services
- Integration with Oracle database
Technology Used: Dynamics CRM 2011, SSIS; Team Size: 2; Duration: 1 Year
Industry Type: Mechanical Equipment’s & Support Service
Worked as Technical Developer for Microsoft Dynamics 365 during implementation. It’s can be highly automated and will operate a Red Prairie Customer Management System (CMS) in conjunction with the Warehouse Control system (WCS) supplied by the MHE vendors.
Distribution packaging (DP) is a part of EDC-NDC project. It will support the warehouse automation by:
- Creating business rules, Business process flows, OOB workflows
- Developing plug-ins and registering plugins
- Creating users, business units, assigning roles to users
- Involved in ribbon customization using ribbon workbench
- Involved in Fetch XML and CRM Web services
- Extensively involved in working with various CRM web resources
- Involved in Implementation planning and designing
- Involved in development using Basic MS CRM customizations, Web services
- Development and Customization as per clients need
Technology Used: Dynamics CRM 365; Team Size: 11; Duration: 1.2 Years
Industry Type: Health care Industry
Worked as Technical Developer for Microsoft Dynamics CRM 2016 at Core His based at UAE, European Countries. COREHIS CRM model implementation through CRM CLOUD is the complete Hospital Information and Management System that provide the best methods to access data safe and secure. They needed to automate a variety of healthcare facilities, customizable features to meet the unique needs of hospitals and robust reporting and interactive features that provide a high return on investment.
- Take care of the module development, and timely release of the development items
- Bug fixing and code verification of the team members
- Participate in the full life cycle of software development including analysis, design, development, unit testing, and integration
- Regular R & D work to find out the solution for the questions that arising during the technical discussion/product development.
- Understanding requirements and creating a design for the application
- Customization/creation of Microsoft CRM entities and workflows
- Creation of Microsoft CRM Plug-ins and Plug-in registration
- Importing and Exporting Customizations, Build generation & Deployment
- Preparation of Unit Test Cases
- Unit testing of the complete solution
Technology Used: Dynamics CRM 365; Team Size: 11; Duration: 1.2 Years
Education
