Your Dynamics Business Partner

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Your Dynamics Business Partner

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Mayank

MS Dynamics 365 – Technical Consultant
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Summary

  • 3.5+ years of experience in design and development in Dynamics 365
  • Extensive experience in Dynamics 365 Application Life cycle implementations, GO Live Scenarios, Enhancements, and Postproduction Support
  • Involved in Requirement Gathering session with clients
  • Along with Dynamics 365 development, also worked with MVC, UWP and Windows Mobile Application
  • Integrated Dynamics 365 with variety of third-party application using SOAP or REST API webservices
  • Experience in Agile methodologies to work according to everyday changing requirements of client

Skills

  • Programming Languages- C#, Asp.net MVC, JavaScript, HTML, jQuery, XAML
  • Reporting – SSRS, Fetch XML
  • Dynamics 365 Product- MS CRM 2016, Dynamics 365 Sales, Dynamics 365 Field Service and Dynamics 365 Project Service Automation, PowerApps, Power Automate
  • Tools- VS Code, Visual Studio, SQL Server, XRM Toolbox
  • Well versed with consuming, Exposing of Web Services SOAP or REST API’s, to and From Dynamics 365 to any third-party Application
  • Dynamics 365 Integration – SharePoint, OneDrive, OneNote

Work Experience

Industry Type: Mechanical Equipment’s Support Service

The Client, a construction-based company, wanted a solution for their Service-based company, that included Work Order Management, Resource Management, Resource Scheduling, Mobile App for Field Service Engineer’s, Inspection Reports & Invoice reports.

Responsibilities:
  • Development and Customization of MS Dynamics 365 online
  • Integration with Resco solution and customization of Resco app according to their need. That includes Inspection site picture clicks & Store in Dynamics
  • Development of Custom Inspection reports (that includes Inspection pictures) that includes custom .net solution to generate PDF reports due to SSRS in capabilities to show high end images
  • Fetch XML based SSRS reports for Invoicing & Quotations

Technology Used: Dynamics 365 Online 9.2; Team Size: 3; Duration: 6 months


Industry Type: Telecommunication & Fiber networks

The Client, a fiber bandwidth company in the US, needed custom CPQ to manage their product catalog for various sales channels, a quoting process of their products across multiple locations, serviceability requests management for locations and reports for better data visualization.

  • Implemented integration of Geo location API with Locations in Dynamics CRM
  • Complete Design and Architecture of system
  • Developing plug-ins and custom workflows
  • Creating users, business units, assigning roles to users
  • Involved in Fetch XML and CRM Web services
  • Extensively involved in working with various CRM web resources
  • SSRS fetch and SQL based reports
  • Configure Product Catalog

Technology Used: Dynamics CRM 2016; Team Size: 7; Duration: 1.2 Yrs


Industry Type: e-Commerce

Worked as Technical Consultant for Integration and development of Dynamics 365 for Sales with CreditKarma (Third party integration). This solution provides organization the management of leads life cycle and customers CreditKarma user management through Dynamics 365 for Sales app.

  • Complete Design and Architecture of Integration
  • Development and Customization of MS Dynamics 365 online
  • Integration of Dynamics 365 for Sales with CreditKarma using web API
  • Done Customizations and Report designing as per Clients Requirement

Technology Used: Dynamics CRM 2016; Team Size: 3; Duration: 6 months


Industry Type: HealthCare

Worked as Technical Consultant for the Client’s web application. In this project, the requirement of client was to create three portals (Admin, Client and Agent). From admin portal admin can manage all permission of his client and agent, track down all the activity performed under client and agent portal. In the client portal client staff can track down the information related to their organization. In the agent portal, an agent can create case, dispatch cases and close cases.

  • Worked as Backend Developer to create Web API for the project
  • Created the database architecture
  • Integrations with DocHalo messaging API as per requirement
  • Created scheduler to send reports to client based on daily basis

Education

  • Master’s of Computer Application
  • Bachelor of Science in Physics, Chemistry & Mathematics