Your Trusted Full-Service Microsoft Solutions Partner

phone-icon +971 509918548 WhatsApp email-icon [email protected]

Your Trusted Full-Service Microsoft Solutions Partner

ERP Solution for Retail

Retail Moves Fast.
Your System Should Too.

Built for UAE retailers who can’t afford delays in decisions, deliveries, or data. Dynamics 365 Finance and Supply Chain management for retail connects finance and supply chain in one intelligent system, so you can respond faster and stay ahead of demand.

Take a Product Walkthrough

Recognized as a Leader in the Gartner® Magic Quadrant™ for Finance & Supply Chain Management, Microsoft helps organizations transform operations with connected, intelligent systems.

Retail is Hard. Running it on Disconnected Systems Makes It Harder.

Forecasting is getting tougher, while fulfilment is getting faster and the tools in between struggle to keep up. When systems don't talk to each other, operations pay the price.

Siloed Systems

Your POS, ERP, inventory, & finance tools are built separately, & they still act like it.

Siloed retail technology systems causing data disconnect in UAE

Ghost Inventory

When stock records are wrong, every decision downstream is wrong too.

Ghost inventory problem in retail ERP systems

Lagging Demand

Legacy systems can't keep pace with fast-changing consumer behaviour.

Lagging demand forecasting in legacy retail systems

One System for Retail. Everything Connected.

Finance, forecasting, procurement, inventory, and store operations are connected in Dynamics 365 Finance & Supply Chain Management, so retailers can run operations with speed, accuracy, and control.

Retail Operations

Add-Ons

Treasury Management
Treasury Management
Planet VAT integration
Planet VAT integration
Van Sales Management
Van Sales Management
Prepaid Expenses
Prepaid Expenses
Replenishment Management
Replenishment Management
Coupon Management
Coupon Management
ZATCA Integration for KSA
ZATCA Integration for KSA

Microsoft Builds the Platform.
Your Partner Determines What You Actually Get Out Of It.

As a Microsoft retail ERP partner in the UAE, DynamicsSmartz bridges the gap between software potential and retail performance. We don't just deploy technology; we build a scalable operational foundation that ensures your systems are fully integrated today and ready for market shifts tomorrow.

Dynamics 365 retail ERP implementation services UAE

Implementation

Go live quickly with a solution aligned to your existing workflows.

Integration

Integration

Connect systems to enable a seamless flow of information across the business.

Dynamics 365 retail ERP customisation for UAE businesses

Customisation

Adapt the system to match your specific operational requirements.

Migration

Migration

Move legacy data and processes to the cloud with minimal disruption.

Dynamics 365 retail ERP upgrade services

Upgrades

Stay current with continuous access to the latest features and improvements.

Support

Support

Maintain stability and performance with ongoing, responsive support.

Why DynamicsSmartz

Proven delivery track record for retail ERP projects

Proven Delivery

Decades of delivery experience ensure predictable execution and consistent project success.

25+ years technical expertise in enterprise ERP

Strong Technical Expertise

25+ years of technical experience helping enterprises modernize without disrupting core operations.

Local & Industry Knowledge

Local & Industry Knowledge

Regional compliance expertise with deep understanding of retail operations.

Training & Ongoing Support

Training & Ongoing Support

Structured training and continuous support to drive adoption and maintain operational stability.

Transparent retail ERP pricing structure

Transparent Pricing

Clear and upfront pricing structure that ensures complete visibility and budget control.

Watch It Live.
See How It Fits Your Workflow

Book a live walkthrough to explore how Dynamics 365 Finance & Supply Chain Management supports finance, supply chain, and inventory in one unified system.

Request a Demo
Microsoft Dynamics 365 Core Dashboard Analytics
Operational Maintenance and Inventory Insights

Latest Resources

Bridge the Gap. Let's Connect.

Frequently Asked Questions

Yes. Dynamics 365 Finance and Supply Chain Management provides centralized inventory visibility across stores, warehouses, distribution centers, and other locations, helping retailers monitor stock levels and optimize replenishment.

It uses historical sales, inventory, and operational data to help retailers forecast demand, plan replenishment, reduce excess inventory, and minimize stockout risks.

Yes. It can integrate with POS, eCommerce, payment, warehouse, and other retail systems, helping synchronize sales, inventory, customer, and financial data across channels.

It supports supplier management, purchase orders, procurement workflows, purchasing policies, and vendor-related financial processes, helping retailers improve purchasing efficiency and control costs.

Yes. Retail groups can manage multiple legal entities, currencies, locations, and business operations while maintaining centralized visibility and entity-specific financial processes.

By connecting sales, purchasing, inventory, supply chain, and financial data, retailers can gain better visibility into costs, margins, inventory performance, and overall profitability.

Yes. It supports warehouse processes including receiving, picking, packing, inventory movement, replenishment, and fulfillment, helping retailers improve warehouse efficiency and order accuracy.

Yes. Retailers operating across Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain can use Dynamics 365 Finance and Supply Chain Management to centralize financial, inventory, procurement, and supply chain operations across locations.

Yes. Dynamics 365 Finance and Supply Chain Management supports Saudi-specific localization capabilities, helping retailers address applicable financial, tax, reporting, and electronic invoicing requirements.

Yes. Retail organizations operating in Riyadh, Jeddah, Dammam, Khobar, Mecca, Medina, and other major Saudi locations can use Dynamics 365 to manage financial, inventory, procurement, and supply chain processes through a connected platform.

Dynamics 365 Finance provides UAE localization capabilities that support VAT-related processes, tax reporting, and other localized financial requirements, helping retailers manage compliance within their ERP environment.

Yes. It can connect data and processes across physical stores, eCommerce channels, warehouses, and fulfillment operations, helping retailers provide more consistent inventory and order visibility across channels.

By improving demand planning, replenishment, purchasing, warehouse visibility, and inventory control, the platform can help retailers maintain appropriate stock levels and reduce excess or obsolete inventory.

Yes. The platform can support additional stores, warehouses, products, legal entities, and business processes, making it suitable for retailers expanding across the UAE, Saudi Arabia, and other markets.

It combines finance, supply chain, procurement, inventory, and operational management in one scalable platform while providing Microsoft ecosystem capabilities and localization options for businesses operating across the UAE, Saudi Arabia, and the wider MENA region.

CFMA 2026 Member