20 May, 2026
11:00 AM GST
Retail enterprises today are under constant pressure to deliver seamless customer experiences while managing increasingly complex finance, inventory, and supply chain operations.
DynamicsSmartz, a division of Netsmartz, hosted an exclusive Microsoft Dynamics 365 webinar for MENA retailers focused on modernising operations, improving agility, and enabling connected omnichannel experiences powered by AI-driven intelligence.
During the webinar, our experts showcased how retailers can unify finance, inventory, procurement, commerce, and supply chain operations on a single intelligent platform. We demonstrated how Microsoft Dynamics 365 F&SCM empowers retail businesses with real-time visibility, smarter decision-making, optimised fulfilment processes, and seamless omnichannel experiences across the UAE and the wider MENA region.
Retailers in the UAE must adopt omnichannel strategies to meet rising customer expectations and improve agility
Inventory inefficiencies and supply chain disruptions continue to put pressure on retail margins
Microsoft Dynamics 365 Finance & Supply Chain Management enables unified and efficient retail operations
Real-world success stories shows how a multi-brand retailer reduced operational complexity & improved margins through integrated D365 systems
Vinay Punjabi is the GM and Regional Business Head at Netsmartz for the Middle East and North Africa (MENA). With extensive experience in enterprise technology solutions, digital transformation, and strategic growth initiatives, Vinay helps organizations unlock business value through innovation and modern business applications.
A retail technology expert with 14+ years of experience in Microsoft retail solutions across the GCC region. He specializes in Retail Store Commerce and Microsoft Dynamics AX Retail POS, helping retailers modernize operations and improve omnichannel experiences. He has led multiple retail implementations and localization projects across GCC countries.
See how they unified operations, reduced complexity, and improved margins across their business with Microsoft Dynamics 365 F&SCM.
